McCann Partners has partnered with a logistics company in Lincoln Park to hire and onboard a Senior Technical Product Manager for full-time employment. The resource may work onsite or be 100% remote; applicants should anticipate traveling approximately 50% of the time.
POSITION DESCRIPTION:
As a Senior Technical Product Manager, you will bring your passion for creating intuitive, user-centric products that bring simplicity to complex supply chains. You will be responsible for managing the complete product lifecycle of the client’s core application, an industry’s leading Integration Platform as a Service (IPaaS). You’ll partner with Engineering, Customer Success, Sales, Operations, and other departments to build, measure, and learn in pursuit of delivering a seamless integration experience across global supply chains. To function as the voice of the customer, you will have a technical background, go unreasonably deep to understand user needs, study industry trends, and leverage data to drive the strategic roadmap of this game-changing platform. This role will play an integral part in the company’s broader IPaaS strategic offering and requires someone with a passion for B2B enterprise SaaS solutions.
RESPONSIBILITIES:
- Own a product or set of products and manage the entire product lifecycle from strategic planning to tactical execution to go-to-market and product release.
- Synthesize complex use cases and requirements into an actionable roadmap that provides value to customers and delivers business results.
- Analyze data and collaborate with customers, partners, and stakeholders to capture. feedback, understand business needs, and build consensus.
- Set and measure KPIs that drive key product and business decisions forward.
- Produce high-quality deliverables with high attention to detail including investment theses, documentation, test cases, and training/enablement.
- Collaborate with software engineering team(s) to define scope, establish development estimates, and schedule releases.
- Partner with UX and design team in prototyping solutions that foster feedback cycles with customers.
- Maintain a prioritized product backlog including new features, enhancements, and defects.
- Participate in agile ceremonies with Engineering, QA, and UX teams during sprints.
- Represent the company as a domain and product expert during customer interactions.
QUALIFICATIONS:
- 5+ years of direct product management experience, ideally on B2B enterprise SaaS products.
- Experience building enterprise-grade software.
- Strong interpersonal skills, with an ability to rapidly develop and cultivate trusted relationships with peers, partners, and key influencers.
- Experience presenting to executive leadership, participating in the sales cycle, and handling sensitive customer escalations.
- Know how to say “no”, make tough trade-offs, and defend decisions.
- In-depth knowledge of Agile process, principles, and SDLC tools.
- Keen eye for design best practices and familiar with user experience tools and frameworks
- Growth mindset and positive “can do” attitude.
- Exceptional written and verbal communication skills, and excellent attention to detail.
- Degree in Computer Science or related field is a plus.
- This position requires travel to customers and partners (approximately 50% of the time will be traveling).
BENEFITS:
- Culture of unlimited growth with new positions and departments created regularly to support our growing customer base.
- Paid maternity and paternity leave policies.
- Medical, dental, vision, and 401k plans (with match).
- Flexible-spending, mass transit, and dependent care plans.
- Health savings account, with company contribution.
- Short-term, long-term, and life insurance policies subsidized by company.
- Cell phone discounts; reduced fees for health and fitness clubs.
- Additional benefits, including pet insurance, accident care, and more.
- Competitive referral bonus program,
- Competitive PTO plans, with extra floating holiday and time off to volunteer.
- Fundraising and volunteer opportunities to give back to our local and national communities.
We’re Chicago-based and Chicago proud. McCann Partners’ leadership launched in 2011 to create a different kind of recruitment firm, one where relationships come first and community matters. We’re not just placing talent; we’re making Chicago a brighter place to work and live.
